What is the Process of buying from us?

We offer you a faster and high quality service. The first step involves obtaining an estimate: you will need to provide us with the dimension and layout of the project, either over the internet, through fax or in person ,Or by home visit by our representative . If no stone is choosen yet for your project we will provide you with basic quote ,based on the dimentions you provide, or we take when we visit your home   

 

Should I have an appointment?

Yes , please call 613 797 1362  for an appointment or email us :

 

What ways can I make my payments?

We accept personal checks and cash . . In most cases deposit is not required

 

Can I pay with my credit card?

We are working to make this service available 

 

What do I need to get a quote?

You will need to provide us with the top view of the project’s layout, as well as the dimension, other personal information such as  your name and phone contact. You may also provide us with the name of the natural stone as well as the finish you desire. We will then process the requirements, and offer an estimate for the whole project. You have the option of faxing ,Emailing ,this information to us or providing it to our staff at the yard.

 

Does the quote come with installation?

Our quotes come with the installation, but if you do not want it to be included you should let us know it when you are requesting the quote.

 

How long should I wait for the quote after I have faxed the drawing with all the dimensions?

We have a turn around time of about 1 hour.  You will receive a call or a e-mail if you provided us with the contact information on the original fax or  email. If you want to get instant quotes, you can use the online quick contact form .

 

How do I handle the stove and sink cutouts?

We have the right tools such  that are used for making the cut outs on the sinks or any other surface.  The cut outs of the under-mounted sinks are fully cut and then polished at the edges. The countertop is then given extra support by the use of metal rods if nessesary .

 

Must I buy the whole Slab?

You do not have to buy the whole slab. We will establish the material you will need for the counter top. Our prices are not based on full slabs and therefore you will only pay for the material required for your project.

 

How close is the estimate to the Final Price?

Since the quote is determined by the measurements that you provide us , the more accurate these measurements are, the more accurate the price will be, and please keep in ming the quote also depends on the stone you choose for your project. If we visit your home for estimate our representative will provide you with quote on the spot